Our standard shipping time is 3-5 days . Once your order is processed, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

Pre order items take 5-8 weeks. Our "Flannel" Sweatsuit is a pre order.

If you haven’t received your order after 8 weeks, feel free to reach out to our support team for assistance.

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All purchases and sales are final. If you receive the wrong size or wrong product, we are more than happy to help. Ellusion is not responsible for any lost, unclaimed or damaged packages and recommend contacting USPS or UPS for more information.